Pipedrive CRM review – Pipedrive 8X8
We examine Pipedrive, an easy to use CRM that’s got all the standard tools without the premium features or pricetag. Pipedrive 8X8.
Pipedrive( opens in brand-new tab) is a user friendly CRM that powers more than 95,000 small and medium-sized companies. Find out if it’s the very best CRM software services( opens in brand-new tab) for your business in our Pipedrive CRM evaluation. Pipedrive 8X8.
Pipedrive CRM evaluation: Snapshot
Pipedrive is a very user-friendly CRM that’s ideal for small companies turning to CRM software for the first time. It permits you to develop an unrestricted number of custom-made deal pipelines and move deals through them just by dragging and dropping. The platform likewise offers extremely personalized reports, uncomplicated calendar and email integrations, and automated workflows to simplify your sales process. Pipedrive 8X8.
While Pipedrive does an excellent task with the tools it has, it’s missing out on a great deal of tools that growing companies require. It doesn’t use job management tools and there are relatively few e-mail marketing tools. You likewise need to pay additional for web kinds and chatbots that can help you produce new leads.
Overall, we delight in the experience of using Pipedrive, however we do not believe the platform sticks out in the crowded field of CRM software. For approximately half the cost, Apptivo is just as easy to use, uses just as lots of personalization options, and consists of e-mail marketing and project management tools. Pipedrive 8X8.
Pipedrive CRM key features
One of the best aspects of Pipedrive is how simple it is to handle deals. The platform begins you off with a default deal pipeline that should work for most services. Alternatively, you can produce an unrestricted number of custom deal pipelines, each with as numerous actions as you require. The deal pipelines are essentially kanban boards, enabling you to drag and drop deals from one stage to the next as your sales group makes progress.
Pipedrive includes a built-in calendar for quickly scheduling conferences and jobs. If you utilize Outlook or Google Calendar, you can set up automated two-way sync with your Pipedrive calendar.
The calendar module in Pipeline allows you to propose meeting times to a customer by designating particular times that you’re offered. Helpfully, upcoming conferences are displayed in your deal pipelines by a series of icons.
Pipedrive deals a new suite of tools called Leadbooster to help you find new leads. This is a paid add-on to any of Pipedrive’s strategies that expenses $39 each month. It includes simple web types that you can embed in your website along with a live chat module with an optional chatbot. Leadbooster also comes with a web scraping tool that can help you discover prospective clients from a database of more than 400 million online profiles. Pipedrive 8X8.
The reporting interface in Pipedrive is another highlight of this platform. You can create an unrestricted number of custom reporting control panels and lots of custom-made reports. All information can be exported to Excel with a click if you desire even more analytical power.
Pipedrive supports automated workflows to assist your sales team stay on top offers. The software includes more than 30 workflow templates that can automatically move offers through your pipeline, schedule meetings, or activate e-mails. You can likewise create your own workflows utilizing a straightforward visual editing user interface. Pipedrive 8X8.
Pipedrive CRM: What’s new?
Pipedrive has actually been busy making updates to its platform considering that we last examined this CRM. It just recently included integrations for video conferencing with Zoom and Google Meet, task management with Monday and Trello, and accounting with Xero and Quickbooks. Pipedrive 8X8.
Pipedrive likewise included two-factor authentication and provided users the capability to group customized reports within the reporting dashboard.
Pipedrive CRM: Prices
Pipedrive offers four rates plans: Necessary, Advanced, Specialist, and Business. All plans consist of endless deal pipelines, contacts and customizable reports.
Pipedrive CRM Necessary Strategy
The Vital plan has just limited activity management features and doesn’t consist of workflow automation.
Pipedrive CRM Advanced Plan
The Advanced strategy adds automation, however lacks integration with cloud storage platforms like Google Drive.
Pipedrive CRM Specialist Plan
The Expert strategy enables you to arrange your sales workers into groups, supplies more detailed reporting choices, and provides customized report fields.
Pipedrive CRM Enterprise Plan
The Enterprise strategy comes with phone support (in addition to live chat, offered on all plans) and security alerts.
Strategies can be paid monthly, or yearly for a discount rate. You can try Pipedrive for free for 14 days before acquiring a plan.
Checking Pipedrive CRM
We took Pipedrive for a spin to see how simple this software application is to utilize and just how much leeway the customized pipelines and dashboards pay for. Pipedrive 8X8.
Pipedrive CRM: Adding deals
We started operating in Pipedrive by producing a set of offers. The procedure was incredibly simple, considering that you can include deals right from inside your offer pipeline instead of requiring to very first browse to the appropriate contact.
A pop-up let us include details about the contact behind the offer, the deal’s anticipated worth, which pipeline to include it to, and what phase to put it in. Even much better, Pipedrive provided the option of adding customized fields to the offer details, which would be fantastic for scoring leads and appointing top priority to deals. Pipedrive 8X8.
Setting up a totally new deal pipeline was just as simple. You can include as lots of stages as you desire, and Pipedrive allows you to assign a probability to each phase to indicate the likelihood of a deal in the stage closing. (Pipedrive doesn’t use previous information to automatically calculate these possibilities.).
Pipedrive CRM: Getting customized reports
Browsing the reporting module within Pipedrive was just as straightforward. The platform consists of a default control panel and 11 premade reports, which on their own will provide plenty of information for many small companies. Reports in the dashboard can be rearranged simply by dragging and dropping and filtered by date variety or a set of staff members.
Producing a brand-new report only took a couple of clicks. Pipedrive deals a set of filters that you can combine with sensible operators to develop a highly specific dataset, which you can then plot onto several different chart types. Below the charts, you’ll find a summary table with all of the pertinent data and an alternative to export a CSV for further analysis.
All custom-made reports can be conserved and organized into folders for fast access later on. Pipedrive 8X8.
Alternatives to Pipedrive CRM
Pipedrive stand apart for being extremely easy to use. Nevertheless, for the price, it lacks some advanced features that we have actually seen in equivalent CRM software. Pipedrive 8X8.
Among the most significant competitors to Pipedrive is Zoho CRM( opens in new tab), which costs just slightly more than Pipedrive. Zoho CRM provides unrestricted pipelines and control panels much like Pipedrive, but it also uses unrestricted workflow automations with its entry-level plan. It also uses email marketing– a vital function of a thorough CRM– as a basic feature.
The downside to Zoho CRM is that its feature-rich user interface isn’t easy to use, particularly if you’re diving into CRM software application for the very first time. Our Zoho CRM evaluation( opens in new tab) discovered that the platform has a high learning curve. Navigating that curve might be worth it if your organization requires to know how to focus on deals or wants to use email marketing to bring in new leads.
Another Pipedrive option that’s worth a look is Apptivo. This platform is unusual because it offers just a fundamental set of CRM functions, then lets you tailor the software application with dozens of apps. That’s a significant benefit if your service is scaling rapidly, since you can easily add functions onto the software application as you require them. Pipedrive 8X8.
The only thing missing out on in Apptivo is the ability to drag and drop offers through your pipeline. That’s hardly important, and for the rate– paid Apptivo strategies start at $10/user/month compared to $18/user/month for Pipedrive– we believe it’s a better option for a lot of growing businesses. Pipedrive 8X8.
Pipedrive: Final verdict
Pipedrive is one of the most easy to use CRM platforms we have actually evaluated. It’s simple to browse from the minute you first open the platform and allows you to just drag and drop deals as they move through your sales pipeline. It’s also highly personalized, offering limitless deal pipelines and exceptional reporting abilities. Pipedrive 8X8.
While Pipedrive does a fantastic task at assisting your group handle deals and set up conferences with prospective customers, we found that it’s a lot more limited in scope and performance than contending CRM software. Pipedrive has only the most fundamental e-mail marketing tools readily available and does not use any features for project management. In addition, lead generation features like web forms and chatbots require a paid add-on.
Eventually, that suggests that Pipedrive can work well for businesses that are updating to a CRM for the first time. Nevertheless, it might not be the very best option for businesses that are trying to find a detailed, scalable CRM service.
For that, we believe Zoho CRM or Apptivo are much better choices. Apptivo in particular stands out because it costs considerably less than Pipedrive and provides much of the very same performance. Apptivo’s platform, which uses apps like building blocks, can likewise better grow with the needs of your organization. Pipedrive 8X8.